Ticketing

Collaboration

Multichannel

Automatios

Self Service

Reporting

Customization

Security

freshdesk

Empower your support team to work together and resolve customer issues faster.

Intuitive, feature-rich, affordable
customer support software

TICKETING

KEEP TRACK OF CONVERSATIONS

Prioritize, categorize and assign tickets so you never lose track
of them.

COLLABORATION

RESOLVE ISSUES TOGETHER

Work together as teams to quickly and efficiently solve
customer problems.

MULTICHANNEL

SUPPORT ACROSS CHANNELS

Unify and manage all support-related communications from
multiple channels on a single platform.

AUTOMATIONS

INCREASE YOUR TEAM’S PRODUCTIVITY

Leverage Freshdesk’s built-in capabilities to automate repetitive
helpdesk tasks.

SELF SERVICE

HELP CUSTOMERS HELP THEMSELVES

Create a self service experience for customers with a knowledge
base and forums.

REPORTING

MEASURE AND IMPROVE EFFICIENCY

Identify problems, plan based on metrics and improve helpdesk
performance.

CUSTOMIZATION

COMPLETE CUSTOMIZATION CAPABILITIES

Customize your workflows, customer portal, agent roles and
more to make the helpdesk truly yours.

SECURITY

STATE-OF-THE-ART DATA SECURITY

Freshdesk ensures enterprise-grade security with features and
comprehensive audits of networks, systems and regulatory
compliances to protect our product and platform.

hola@comup.com
LEÓN +52 (477) 344 1165
GDL +52 (33) 8000 0161
CDMX +52 (55) 8000 8222