Hosted status pages

Incidents

Real-Time Notifications

Sheduled Maintenance

Incident & Uptime History

Incident Analytics and Reports

freshstatus

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HOSTED STATUS PAGES

BRANDED PUBLIC AND PRIVATE STATUS PAGES

Customize your status page to reflect your brand by adding your
logo and social media links or by pointing it to a custom
domain. With Freshstatus, your customer is always in the loop.
Cut support cost, build trust by communicating status of your
system to customers at all times. With Freshstatus private status
pages, your team can now have an internal status page to keep
all internal stakeholders informed in real-time.

INCIDENTS

CREATE AND MANAGE INCIDENTS WITH EASE

Create incident, add real-time updates to the incident, change
service status with a simple Twitter-like interface. Freshstatus
comes with incident templates and editable updates and enables
you to send email to subscribers or tweet to your followers,
thereby giving you complete control over the incident’s
communication. You can also post private messages and
collaborate with your team, in context, with private notes.

REAL-TIME NOTIFICATIONS

NOTIFY CUSTOMERS IN REAL-TIME WITH EMAIL AND TWITTER
INTEGRATION

Just posting incident updates on your status page won’t cut it.
To avoid outcry on social media, it is important to proactively
inform your customers. This helps you avoid the avalanche of
support requests and build trust. With Freshstatus send out
instant real-time notifications via email & also keep all your
twitter followers posted.

SCHEDULED MAINTENANCE

SCHEDULED MAINTENANCE AND AUTOMATIONS

There are times when you need to take the system oine for a
major update or a simple health check. While you might work on
picking a time that works for everyone, it’s equally important to
make sure that everyone is aware of the schedule. With
Freshstatus, you just need to schedule it and we’ll do the rest
for you. Customers are reminded at custom intervals and
statuses are automatically updated.

INCIDENT & UPTIME HISTORY

SHOWCASE RELIABILITY WITH HISTORICAL UPTIME

Freshstatus lets you keep unlimited history of incidents &
services availability. Showcase reliability of your services to
your prospects by providing historical uptime. Also, with
incident & maintenance history, be transparent about the system
status & showcase how you have improved it over time.

INCIDENT ANALYTICS AND REPORTS

LEARN FROM EVERY INCIDENT

Every incident, maintenance and service availability metric is
tracked. For example, you can track the mean time to resolve an
incident or frequency of incidents over time. These are just
some of the many out-of-box incident insights that help your
team learn from every incident & improve their overall response
readiness. Also figuring out which services get impacted
frequently hence need your close attention, will now become
obvious with Freshstatus incident analytics report.

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